BUPLAS Blog

If you have found yourself wondering what else can be done to make your communication training more effective, you are not alone.  Many BPOs spend [...]

When chat first emerged as a customer support channel, the communication assessments used to hire voice or email agents were once used as part of [...]

Choosing the most effective test to measure applicants' communication skills can be quite overwhelming for any recruiter. And for testing written skills, the options can [...]

Choosing the right communication screening tests can be a nerve-wracking decision for many recruitment managers.  How do you make sure you are getting people with [...]