Achieve KPI success through targeted coaching

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Maximize coaching time

Communication skills coaching is fundamentally different to coaching for product or process knowledge – it requires practice, time and the right methodology to be successful. Using BUPLAS to coach your employees ensures that your coaching time is not just a feedback session, but actually develops the skills required to achieve impact.


Set clear targets

A structured assessment framework, with clear benchmarks and targets, ensures your employees understand where they are currently performing, where they need to be, and how to get there. It also allows you to compare individuals, teams, processes and sites using a standard assessment measure, so you know where to target your attention and resources.


Provide professional development

One of the primary reasons for employee attrition is lack of professional development opportunities. Very often, coaching sessions are actually just feedback sessions – a one-way, evaluative exercise, that leaves employees unclear about how to actually address the problems they’re facing. This also creates a environment where coaching is used to address probelms, not develop people. BUPLAS coaching methodology provides support and opportunities to develop skills, not just be evaluated.

BUPLAS assesses the skills that matter to your customers and business

  • Pronunciation

  • Grammar & Vocabulary

  • Discourse

  • Interactive

  • Solution Strategy

A major UK bank saw a 70% drop in people-related complaints after just 1 month of BUPLAS Coaching.


BUPLAS provides alignment and consistency when used across your organization


Assess and identify top performers and place them in the right account.


Transform people with tailored culture and communication training.


Exceed KPIs through targeted coaching & quality scorecards.


Track and analyze performance across all departments with ease.


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