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When chat first emerged as a customer support channel, the communication assessments used to hire voice or email agents were once used as part of [...]

Choosing the most effective test to measure applicants' communication skills can be quite overwhelming for any recruiter. And for testing written skills, the options can [...]

Choosing the right communication screening tests can be a nerve-wracking decision for many recruitment managers.  How do you make sure you are getting people with [...]

While the primary purpose of recruitment is to find the best people and reject those who don’t make the grade, the process also needs to [...]