“First, we must ask the question about how we ensure that LSP assessment development is context sensitive and to what degree. How does the assessment meet the changing needs within the requirements of the industry, worksite, or educational institution? Conventional practice in LSP testing is that the assessments themselves are carried out by applied-linguistic experts suitably trained as language assessors. However, workplaces are challenging this practice. Why can quality-assurance personnel in banks not assess communication skills? What are the issues in training such personnel to carry out LSP assessments? “-Dr. Jane Lockwood

In this research article written by Dr. Jane Lockwood, you will find out:

  • The recent approaches to assessment in the workplace or business setting
  • The different issues and challenges that need to be considered by businesses or stakeholders.

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