An initial investigation of English needs in the BPO industry
Learn more about how the BUPLAS ECOSYSTEM can help you succeed in recruitment, training, and operations. BUPLAS Recruitment - Assess and identify top performers and place [...]
An Analysis of Web-Chat in an Outsourced Customer Service Account in the Philippines
Learn more about how the BUPLAS ECOSYSTEM can help you succeed in recruitment, training, and operations. BUPLAS Recruitment - Assess and identify top performers and place [...]
Dealing with angry western customers in asian call centres a cultural divide
Learn more about how the BUPLAS ECOSYSTEM can help you succeed in recruitment, training, and operations. BUPLAS Recruitment - Assess and identify top performers and place [...]
LSP performance in Asian call centres: strong and weak definitions
Learn more about how the BUPLAS ECOSYSTEM can help you succeed in recruitment, training, and operations. BUPLAS Recruitment - Assess and identify top performers and place [...]
