Assessment of Business and Professional Language for Specific Purposes
"First, we must ask the question about how we ensure that LSP assessment development is context sensitive and to what degree. How does the [...]
Consulting Assessment in the BPO Industry in the Philippines
" Tests of business English do exist. Large testing organizations such as Cambridge ESOL (UK) and Educational Testing Service (USA) has produced a selection of [...]
6 Step Checklist to an Effective Training Needs Analysis
Designing a culture & communication training program can lead to huge success -or it could fail. Without a good training needs analysis, you are [...]
Call Center Training Evaluation
Have you ever wondered whether your training program has any impact on learning? Do you want to redesign your training materials but not sure where [...]
